Consultation Fee Schedules (In Clinic, Telephone, Telehealth and Vaccination)
Effective 1st January 2022, please note our fees have increased due to the increase in costs due to COVID.
Monday – Friday (8am-6pm)
$111.50 ($0 for phone consultations)
$148.50 ($260 for phone consultations)
Saturday (or After 6pm Weekdays)
$111.50 ($0 for phone consultations)
$168.50 ($280 for phone consultations)
Sunday (or Weekdays Before 8am & After 8pm)
$111.50 ($0, no rebate for phone consultaions)
$188.50($300 for phone consultations)
We value your time and make all efforts to run on time. However, we are a medical clinic and sometimes emergencies do present that need our immediate attention which may mean a delay. If this happens, and you are unable to wait please ask our receptionists if they can transfer you to another doctor. To help us run on time we also request that you are mindful of booking adequate time for your appointment. Our standard appointments are a maximum 15 minutes long. A standard appointment allows us the time to help you with one medical issue, for example, a respiratory infection, a musculoskeletal injury, abdominal pain or discuss your results. Please book a long appointment if you need help with a more complex issue such as a mental health problem, or if you need to discuss a new pregnancy, travel vaccination, have a well women’s check or if you have more than one medical issue. If you have more than 2 issues we suggest you book an extended appointment. If you are unsure as to what length of appointment you need to book please ask our receptionists. Some doctors require longer (30 min-45 min appointment, billed as a long or extended consultation respectively) for new patients to allow them the time to take a full medical history.
Family Doctors Plus is a private billing clinic (all consultations will incur a gap fee over the Medicare rebate, ie. there is no bulk billing). This allows us to spend more time with our patients and provide more services. Please note there are additional costs for private vaccines (those outside the Qld Immunisation Schedule) to cover the cost of the vaccines as well as the consultation fee, dressings, procedures and tests (Spirometry, ECG, pregnancy test, etc). Please note that additional appointment types (eg care plans, mental health care plans, etc) and procedures (excisions, biopsies, iron infusions, etc) carry different/additional fees to the consultation fees above. Please ask your doctor or our receptionists for details of these fees.
COVID vaccine rollout
For more information please click here.
Telephone and Telehealth consultations
From 20 July 2020, Medicare provides a rebate for telehealth or telephone consultations only where the patient has an existing relationship with the GP/clinic providing the consultation. There are limited exemptions to this requirement (Eg. infants under 12 months of age, people who are homeless). This means that:
- If you have not seen a GP in our clinic face to face in the last 12 months you will not be eligible for a Medicare rebate for telehealth or telephone services. The full consultation fee will apply and there is no Medicare rebate.
Reception will call after your consultation to collect payment over the phone & send your claim to Medicare for a rebate if applicable. If you have booked via Automed, or via reception your fee will be deducted from your credit card and you can claim your Medicare rebate online through Medicare. Family Doctors Plus does not store any credit card details.
If you are experiencing financial distress due to the COVID 19 pandemic please speak to your doctor.
From the 1st of July 2021 the Australian Government removed Medicare rebates for most phone consultations (eg extended phone consultations, chronic disease care plans, mental health care plans). This means that you will not receive a Medicare rebate for these services and will need to pay the full out of pocket fee. We advocated strongly against this given most of our patients prefer telephone consultations over video consultations. We encourage you speak with your local Member of Parliament if this is an issue for you. Medicare rebates for long telephone consultations were re-introduced in mid January 2022. The Australian Govt has said that these will remain in place for 6 months only.
Dr Anne Nixon’s, Dr Craig Schmeider’s skin and Dr Tarn Montagu’s weight management consultations
Dr Anne Nixon’s consultations, Dr Craig Schmeider’s skin check consultations and Dr Tarn Montagu’s weight management consultations have an additional gap that is not refundable by Medicare. Please call us for fee details.
Repeat scripts and/or referrals
You may request a repeat script or repeat referral online (through our appointment link) or via the phone. Please note, that the request will be forwarded to your doctor for approval and there may be a 48 business hour wait (more if your doctor is away), so we kindly request you plan ahead. Your doctor may request an appointment if a review is needed before providing a script or referral. The fee for this service is $30 and there is no Medicare rebate. Please note this service is only available for repeat scripts or repeat referrals, and not for new scripts or new referrals and not for medications like sleeping tablets, benzodiazepines or narcotics. A video or a face to face appointment (not a phone appointment) must be made for mental health care plans as per Medicare guidelines.
During the current pandemic our doctors will try to address your issues over the phone during the telephone consultation, however, there may be occasions when they request you present to the clinic for a physical examination, so they can assess you.
Family Dr+
Family Dr+ is a private billing clinic and payment is required at the end of your consultation. Private billing allows our doctors to spend more time with you and helps fund the services we provide. Cheques are not accepted. A processing fee of $250 will be charged for late payment. If you need to cancel or reschedule your appointment we request for 24 hours notice. Failure to attend an appointment may attract a $95 non-attendance fee. Due to an increase in costs due to COVID all bulk billing will cease from 1st of January 2022. If you have concerns regarding your Medicare rebate we request you speak with your local Member of Parliament.
It is our policy not to prescribe drugs of addiction. Our doctors employ QScript.
Use of the treatment room may incur a private facility fee that includes nursing, equipment and dressing costs which is not Medicare claimable.
